Discussion with furious delivery lead and argument

The delivery lead was asking me about each and every state and was expecting me to update it based on my knowledge, however it should be from the offshore delivery POC from his expertise and based on his assessment done earlier. At one point, the discussion moved towards offshore delivery POC and he was blasting him as well for not having the estimates in place for today’s call. The offshore delivery POC was trying to convince the offshore delivery lead about the short turnaround time and the available information shared by the onsite team. But the offshore delivery lead was in no mood to hear out any of the excuses and wanted the updates to be done before the call. The time duration was only 30 minutes between the call and this comment, we immediately got off the call and started working on the comments shared by him. We tried to address the comments as much as possible and was hoping that the on-site team would update the latter part in the deck. Know more about what happened in the call from the G R Team sites.

No recognition or acknowledgement of support from irritating delivery POC

I have been working with this irritating delivery POC for almost 2 weeks and every time I work hard to exceed my own expectations to get some acknowledgement for the work. Lastly, at one point of time, I wanted to escape from this opportunity as early as possible and have planned vacation for one-week post this work. I was closing off most of my work and was sharing as many slides as possible, so I would not be disturbed during my vacation. Finally, the opportunity considered as closed and I was off for my vacation. After so many hardships and the deck finally presented to the client, I was not even acknowledged by this irritating delivery person for the effort, which I have put in for finalizing the deck. In the above posts and in earlier posts where I have detailed about this opportunity, I have called the delivery person as irritating delivery POC wherever possible because he is such kind of a person to work with. Read more about such experience at “G R Team Sites”.

Tight deadline opportunity with lot of work

Once the call got over from the opportunity, I knew there are lot of work that has to be completed within next few hours and without wasting any time, I called the delivery person and conveyed that I would start creating the structure and we can customize it based on the client requirements. So, the day was going on with the tight schedule and I had to complete lot of work within short span of time and due to proficiency in the team and in deck, I was able to complete work faster than anticipated and was able bring the deck in much better version than the earlier and shared it with the entire account team for review. The call was scheduled very late in the night and the meeting invite was shared by that delivery person and when the entire account team was on the call, I get call from that delivery person stating that she would not be able to join the call and I should drive the call. I was shell shocked to hear that response and I was able to manage only first few mins in the call and later I directed it another delivery person to drive it. To know what happened in the call and opportunity, check out “G R Team Sites”