Friday, March 13, 2020

No updates from on-site team even after multiple reminders

After waiting for the whole day to get an update from the on-site team, I had no other option left but to drop a note to the on-site team stating that I can support only for next few days and post that I have planned vacation coming up and the delivery team has to take ownership. In addition, I have also mentioned that with no updates for each version shared, from the on-site team, it is getting difficult for the offshore team to work on the rough drafts and make iterative changes. With these strong words, I was also getting nervous about its impact, as it would result in two different outcomes. The positive outcome would be that the on-site team would take ownership and offshore team can support where and when requested, the negative outcome would be, the on-site lead will request me to schedule daily calls to review the document and would provide unnecessary iterative changes. After sending the mail to the on-site team, I was checking the mail anxiously for any further updates or any acknowledgment from the team confirming whether we are on the right track or further modifications required to match client requirements. The next day with so much anxiety, I was opening my laptop to check mails for any further updates or acknowledgment; to my astonishment, I do not have any mails from the on-site team even after sending so many emails and reminders with clear instructions of my upcoming vacation plans. To know more about how I tackled this service request without affecting my vacation, please feel free to check out “G R Team Sites”

Sunday, February 23, 2020

Links

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Wednesday, February 12, 2020

Struggling with new service request and people

After a long struggle to support my colleagues for completion of the service request, finally I got the go-ahead signal from the manager to work on the new request and I got very limited time to convert the document to the right shape. As I detailed in other posts, whenever I finish my old service request’s document, I try to sneak in few minutes or hours to put some effort into the new service request and it really helped me a lot to save some effort and avoid staying late in the office for completion. But, the idiots with whom I worked had other ideas, whenever I finish and send a document for review there will be no comments and the next day, they would join calls and start providing new suggestions. The delivery person with whom I worked was so irritating that he was expecting me to work on each and every part of the document. At one point I was just waiting for the competition of service request and one more most frustrating part in this service request was that the team which was supposed to be helping me was actually questioning my work and was trying to add-on as much as work possible. Get more details about the service request in the blog posts from “G R Team Sites”


Sunday, January 5, 2020

Waste of work in the weekend

After working on the deck in the weekend and putting in my thoughts about the client requirements, I have shared the updated deck to the team for their inputs and review. I was not hoping to get appreciation or recognition for my work from the team, at lease they could have just dropped note to me or called me personally to share their inputs or suggestions. However, the delivery person idiot has called my manager and has stated that lot of work to be done and whatever work I have done in the weekend would be irrelevant and doesn’t match the client requirements. Now my manager called me and was asking questions why I haven’t I included some random shit that he wants it in the deck, as if he knows expectation from on-site and he himself is stupid and doesn’t interpret information shared by on-site. To know more about what happened, please feel free to check out the blog posts from “G R Team sites”

Tuesday, September 17, 2019

Ignoring work on my vacation for irritating opportunity

The on-site delivery lead was not in a position to hear what my manager was conveying and was commanding the entire team to share the updated final version of the deck by the end of that day. I was completely taken aback by this comment from on-site delivery lead, as we have no information available either in offshore or from account perspective and to add fuel over my frustration, I was on vacation on the day. I was completely taken aback and was completely clueless about my next action, while heated conversation was going on in the call I was in complete mute and didn’t even utter a word about the progress. After the call I was waiting for my manager to call me and would request me to work on vacation to complete the deck. However, the most unexpected turn of events happened and to know more, continue reading at “G R Team Sites”