Saturday, May 11, 2019

Your Work Went Unacknowledged? Make It Visible

Updated September 2026: in 2019 I worked for two weeks with a demanding delivery contact, finished the deck before my vacation, and received no acknowledgement at all when it was presented to the client. I have rewritten it into advice on getting your work recognised when others do not credit it.

For almost two weeks I pushed myself on that opportunity, hoping for some acknowledgement. Near the end, I just wanted to finish before my planned week off, so I closed out as much as possible. The deck went to the client, and the delivery contact said nothing about the effort I had put in.

Why does good work go unacknowledged?

Often because the person you work with is under pressure, sees your work as simply your job, or is not in the habit of giving credit. It is rarely a considered judgement on the work. That does not make it less frustrating, but it does mean the fix is in your hands, not theirs.

How do you make your contribution visible?

  • Send a closing note to the team when the deck is delivered: what you built, what changed and what was reused.
  • Copy your manager on key deliverables, not to show off but to keep them informed.
  • Keep your own record of work delivered, feedback received and hours spent.

Should you ask for feedback directly?

Yes. "Was the deck what you needed? Anything you'd have liked done differently?" is a fair question after delivery. It often draws out acknowledgement that would not have come unprompted, and useful criticism if there is any.

How do you avoid depending on one person's recognition?

Build relationships with several people who see your work: the account team, onsite leads and your manager. Recognition usually comes from someone who saw the outcome, not only from the person you worked alongside.

Should you let it affect your effort?

Not your quality, but perhaps your extra hours. Doing good work for the client and your own record is worth it. Repeatedly working late for someone who never acknowledges it is a pattern worth discussing with your manager rather than simply absorbing.

When does it become a real problem?

When lack of credit affects your rating or opportunities. At that point, bring your record to your manager before the review cycle, with specifics. A documented contribution is hard to overlook.

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